Thats right. The State Bank Of Indiais the worst bank of India, according to my experiences.
I am a Frequent Traveler and i visit different parts of India quite frequently. Like New Delhi, jamshedpur,Patna,Kolkata,Mumbai,Bangalore,Chennai,Different places of Kerala etc. I have been to many banks in these regions and during such journeys i went to different sbi branches too as i am a student :).
According to my and many of my friend's view, S.B.I. is the worst banking service provider to general people of india. Frequent malfunctioning of ATMs are well known but... just visit ANY sbi branch specially in patna[don't laugh, i am not joking] my god.. the way they were working as if its not their duty but they are doing it as volunteers. Token system will not be followed. Long queues of people in fron of "windows". and the "babus" working ... u may see their fingers finding alphabets on keyboard. even a small kid of 6 years can type faster than that.
this is not the end. I would like to share my LATEST dealing with SBI.On 20th Jan 2009 I was required to fill a challan of 1000 rs [for christ college, bangalore, 20 rs additional bank commision]. I went to kankerbagh branch [patna]. Their 1st time i saw such a situation. Due to network failure the computer systems were not working. I went to "grahak mitra" and ask whether they will accept my challan or not. he told me to go to the main branch instead. So i went to main branch.. again long queue.. when my no came the "babu" inside counter asked me to goto another counter as it was not his job to accept the challan, I went to another counter.. and then started the game of office-office. finally i gave up and went to meet the manager.Gosh!! the manager "saheb" was still not present [the time was 12.30 pm]. what a cool job.. you can relax at your home if you work as manager in SBI :D.
Anyway.. after spending an hour there a "gentleman" uncle asked me to go to Exhibition road branch as this work was supposed to be done there according to his "knowledge". I went to that branch.. it was 2.30 pm.. lunch time. I waited there.. and 3pm the work started again. I was happy that finally i may get success but .. the "babu" inside told me that this work is not done there and asked me to goto the main branch again.. What the hell .. i concluded that these @ssho... are good for nothing. I went to main branch again.. this time again i visited several "babus" and finally i asked them "how to register a complain". Again a gentleman guided me to another building.. the local headquarter.. 5th floor.
at 4.30pm i was there on 5th floor..complain cell.. A person there asked me to wait for a "lady" who was suppose to help me there. i waited there.. around 45 mins.. she was not at her desk.. how can she be.. after all she is also an employee of SBI.. Her phoe was ringing continuously but who cares. Her 2 cellphones were lying there on the table. Then finally she came. Her name was Archana Singh. I told her my problem and ask her to Guide me to proper place so that my work could be done.. i requeted her gently and very politely with "fake" smile on my face BUT.. I forgot that time that she is also an employee of SBI :-). In a very stylish way she talked with me [with style but with horrible pronounciations] and told me the same saga.. that how many of you people are facing this problem.. she cant help me coz if she does there might be a long queue of SBI costomers[exactly these were the words that came from her mouth]. and thus she cant help me.
This was the result of my efforts. I promised myself.. i will never ever help any person if he/she is an employee of SBI.
This was my story.. I am still trying for my work to be done and still waiting for them to accept my challan. The worst day of my "banking life" . Never ever deal with this bank or rather i would say a piece of shit if you have ANY alternatives.
To Ms Archana Singh & other SBI employees
my feelings for you _||_ May god give you back what you gave me..
I am a Frequent Traveler and i visit different parts of India quite frequently. Like New Delhi, jamshedpur,Patna,Kolkata,Mumbai,Bangalore,Chennai,Different places of Kerala etc. I have been to many banks in these regions and during such journeys i went to different sbi branches too as i am a student :).
According to my and many of my friend's view, S.B.I. is the worst banking service provider to general people of india. Frequent malfunctioning of ATMs are well known but... just visit ANY sbi branch specially in patna[don't laugh, i am not joking] my god.. the way they were working as if its not their duty but they are doing it as volunteers. Token system will not be followed. Long queues of people in fron of "windows". and the "babus" working ... u may see their fingers finding alphabets on keyboard. even a small kid of 6 years can type faster than that.
this is not the end. I would like to share my LATEST dealing with SBI.On 20th Jan 2009 I was required to fill a challan of 1000 rs [for christ college, bangalore, 20 rs additional bank commision]. I went to kankerbagh branch [patna]. Their 1st time i saw such a situation. Due to network failure the computer systems were not working. I went to "grahak mitra" and ask whether they will accept my challan or not. he told me to go to the main branch instead. So i went to main branch.. again long queue.. when my no came the "babu" inside counter asked me to goto another counter as it was not his job to accept the challan, I went to another counter.. and then started the game of office-office. finally i gave up and went to meet the manager.Gosh!! the manager "saheb" was still not present [the time was 12.30 pm]. what a cool job.. you can relax at your home if you work as manager in SBI :D.
Anyway.. after spending an hour there a "gentleman" uncle asked me to go to Exhibition road branch as this work was supposed to be done there according to his "knowledge". I went to that branch.. it was 2.30 pm.. lunch time. I waited there.. and 3pm the work started again. I was happy that finally i may get success but .. the "babu" inside told me that this work is not done there and asked me to goto the main branch again.. What the hell .. i concluded that these @ssho... are good for nothing. I went to main branch again.. this time again i visited several "babus" and finally i asked them "how to register a complain". Again a gentleman guided me to another building.. the local headquarter.. 5th floor.
at 4.30pm i was there on 5th floor..complain cell.. A person there asked me to wait for a "lady" who was suppose to help me there. i waited there.. around 45 mins.. she was not at her desk.. how can she be.. after all she is also an employee of SBI.. Her phoe was ringing continuously but who cares. Her 2 cellphones were lying there on the table. Then finally she came. Her name was Archana Singh. I told her my problem and ask her to Guide me to proper place so that my work could be done.. i requeted her gently and very politely with "fake" smile on my face BUT.. I forgot that time that she is also an employee of SBI :-). In a very stylish way she talked with me [with style but with horrible pronounciations] and told me the same saga.. that how many of you people are facing this problem.. she cant help me coz if she does there might be a long queue of SBI costomers[exactly these were the words that came from her mouth]. and thus she cant help me.
This was the result of my efforts. I promised myself.. i will never ever help any person if he/she is an employee of SBI.
This was my story.. I am still trying for my work to be done and still waiting for them to accept my challan. The worst day of my "banking life" . Never ever deal with this bank or rather i would say a piece of shit if you have ANY alternatives.
To Ms Archana Singh & other SBI employees
my feelings for you _||_ May god give you back what you gave me..
RSS Feed (xml)